Acceptable & Excessive Use Policy
Cable Public File
Cablelynx's Public File is available on the FCC’s website https://publicfiles.fcc.gov/. You can search the FCC by cable system name to view all of the required documents. The Public File is also available in your local office during normal business hours. Please ask to speak to the General Manager, who will assist you.
Franchise Authority Information
Cable television service is subject to applicable state and local franchise requirements. Cablelynx is committed to addressing customer concerns directly and encourages customers to contact us so we have an opportunity to resolve any issue. You may also contact the franchise authority serving your area using the information below.
Arkansas
Arkansas Secretary of State
Business and Commercial Services Division
1401 W. Capitol Avenue, Suite 250
Little Rock, AR 72201
(888) 233-0325
Texas
Public Utility Commission of Texas
State-Issued Certificate of Franchise Authority
William B. Travis Building
1701 N. Congress Avenue, Suite 7-110
Austin, TX 78701
(512) 936-7000
Tahlequah, Oklahoma
City of Tahlequah
City Clerk
111 S. Cherokee Avenue
Tahlequah, OK 74464
(918) 525-4704
Vicksburg, Mississippi
City of Vicksburg
City Clerk
1401 Walnut Street
City Hall, Second Floor, Suite 212
Vicksburg, MS 39180
(601) 634-4553
EEO Annual Report
- Cam-tel EEO Annual Report
- East Arkansas Video EEO Annual Report
- Hope-Prescott Cable TV EEO Annual Report
- Longview Cable TV EEO Annual Report
- Pine Bluff Cable TV EEO Annual Report
- Resort TV Cable EEO Annual Report
- Tahlequah Cable TV EEO Annual Report
- Vicksburg Cable TV EEO Annual Report
- White County Cable TV EEO Annual Report
- WEHCO Video EEO Annual Report
FCC Network Management Policy
SmartTown Terms and Conditions
Accessibility
Cablelynx Connect SMS Terms & Conditions
Broadband Nutrition Labels
Click the link below to view our Broadband Nutrition labels in both English and Spanish. Click the label to download a printable version.
- Residential Turbo Broadband Label
- Residential Fiber Turbo Label
- Business Turbo Broadband Label
- Business Fiber Turbo Label
- Residential Extreme Broadband Label
- Residential Fiber Extreme Label
- Business Extreme Broadband Label
- Business Fiber Extreme Label
- Residential Gig Broadband Label
- Residential Fiber Gig Label
- Business Gig Broadband Label
- Business Fiber Gig Label
- Archived Nutrition Labels
FCC Resources
Click here to see the FCC Consumer and Governmental Affairs page.
Click here to see the FCC E911 TTY Compatibility Orders & Notices.
Click here to see the FCC Telecommunications Relay Services Directory.
Product & Pricing Guide
- Cam-tel Product & Pricing Guide
- East Arkansas Video Product & Pricing Guide
- Hope-Prescott Cable TV Product & Pricing Guide
- Longview Cable TV Product & Pricing Guide
- Pine Bluff Cable TV Product & Pricing Guide
- Resort TV Cable Product & Pricing Guide
- Tahlequah Cable TV Product & Pricing Guide
- Vicksburg Cable TV Product & Pricing Guide
- White County Cable TV Product & Pricing Guide